HeroTalk 88: Call Center Metrics You NEED to Track

On this exciting episode of HeroTalk (the mostly weekly podcast from Rooter Hero Plumbing & Air) Kat and David do a follow up on HeroTalk 87 and do a deep dive into the call center metrics you NEED to track for your trades company. Whether you have a small or large call center, these are the things that matter.

Rooter Hero Plumbing & Air: https://rooterhero.com/
Kat's LinkedIn: https://www.linkedin.com/in/katherine-conchas-819700205/
David's LinkedIn: https://www.linkedin.com/in/davidjpowers2/