HeroTalk 95: How to Reduce Customer Churn

On the 95th episode of HeroTalk (the mostly weekly podcast from Rooter Hero Plumbing & Air) Kat and David discuss ways to reduce customer churn, why customer retention is more beneficial to your bottom line than cost cutting, and remind everyone that email for internal business communication is antiquated and backwards. C'mon guys. 

Rooter Hero Plumbing & Air: https://rooterhero.com/
Kat's LinkedIn: https://www.linkedin.com/in/katherine-conchas-819700205/
David's LinkedIn: https://www.linkedin.com/in/davidjpowers2/